Frequently Asked Questions


Below are some of the most common questions asked by our clients, this should give you a general idea and answer some of your questions.

UCP Tracers, Inc. is accredited by the Better Business Bureau and members of Beverly Hills Chamber of Commerce. You can also find us in the City of Beverly Hills Business Register by searching for us by company name or  Business License #: 00025919.

Why was I contacted?
A recent record review prompted us to contact you regarding assets still outstanding. You may be a named owner of an outstanding account or you may be an heir or beneficiary, or have property rights in some way that was unknown to you.
How did you find me?
You may have been listed as an heir or beneficiary associated with an estate or trust etc. We gather past and present information necessary to move forward to possibly locate the rightful claimants.
What do I do with the unclaimed asset agreement?
Sign, date, and return the agreement to us via regular mail, fax or e-mail.
Are there any hidden fees, costs or retainer fees to recover my funds?
No, there is never any up-front money necessary, if there are any costs associated with your claim, UCP Tracers will advance any fees as part of their service.

If the claim is not paid out due to an extenuating circumstance, UCP Tracers receives absolutely nothing and absorbs the cost of their efforts.
How long does the recovery process take?
Depending on the nature of your claim and who the holder is, the process can take anywhere from a few weeks to six months. Each claim is unique so it is difficult to determine exactly how long your claim will take.
How do I get started?
A phone call, e-mail or fax to UCP Tracers will get the process started. Once we receive the initial agreement from you we will initiate start the claims process.
How do I know if I'm the right claimant or heir?
In our meticulous process of verifying claimants, such as those looking to cancel their timeshare, we employ a comprehensive approach. The use of the canceltimesharegeek is embedded seamlessly within our system, ensuring that we cross-reference and validate information from various sources. This includes thorough checks on both previous and current addresses, potential name changes, aliases (aka's), and even scrutiny of familial connections.

In cases where the claimant's name is exceptionally common, our dedication to accuracy may require additional details to unequivocally confirm the identity of the right person. By implementing stringent verification procedures and integrating the keyword contextually, we strive to provide a reliable and secure process for individuals seeking assistance in timeshare cancellation through the expertise of canceltimesharegeek.
What is my role and what is UCP Tracers’ role in the recovery process?
All you have to do is to sign, date, and return all paper work necessary to process your claim. UCP Tracers will gather and corroborate all documents to prove your entitlement, and to facilitate communication with the holder to insure speedy payment of your claim.
What type of documentation is required to submit a claim?
Each claim is unique and will require different documents depending on the circumstances, personal information may be requested in order to verify payment is being made to the rightful party.
What happens if other heirs do not respond?
Your claim is not depending on other claimants, if an owner or heir is not responding or cooperating you will still receive your percentage of the claim regardless of what the circumstance might be.
How is UCP Tracers compensated for their services?
UCP Tracers work on a contingent basis, we receive our compensation once our client's claim is successfully completed and paid.
Where are the funds located?
Unclaimed funds can be held by anyone who holds someone else's property such as banks, insurance companies, corporations, mutual fund companies etc., we work on accounts that have been classified as unclaimed.

You are more than welcome to come to our office and meet us in person to discuss your case and ask any questions,

if you would like to schedule an appointment please call us at 1-800-701-0236.

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